Last Updated: Tuesday, 28th April, 2026

StayWorld Bookings (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (“App”).

By using StayWorld Bookings, you consent to the data practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide During Registration

When you create an account, we collect basic information:

• Required: Full name, email address
• Authentication: Google Sign-In or Email Sign-In (used for secure authentication and account access)

1.2 Content You Create

• Property Content: Property listings, bookings, and reviews
• Listing Content: Listings, bookings, reviews (if you post or book listings)

1.3 Information Collected Automatically

• Device Information: Device type, operating system, unique device identifiers
• Usage Data: Features used, time spent on the App, interaction patterns

1.4 Location Access (Optional)

With your explicit permission, StayWorld Bookings may access your location for location-based features.

• Purpose: To show nearby listings relevant to your area
• Precision: We only use approximate location (city/region level), not precise GPS coordinates
• Storage: Location data is NOT stored permanently and is only used during active sessions
• Control: You can deny or revoke this permission at any time in your device settings

2. How We Use Your Information

We use the information we collect for the following purposes:

• Provide Services: To operate, maintain, and improve the App's main features: Listings, Bookings, and Account
• Account Management: To create and manage your account
• Communication: To send you booking-related notifications and updates
• Personalization: To provide personalized recommendations for listings based on your preferences
• Security: To detect, prevent, and address fraud, abuse, and security issues
• Analytics: To understand how users interact with the App and improve our platform
• Support: To respond to your inquiries and provide customer support

3. How We Process Your Data

We process your personal data based on:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Service Delivery: Processing is necessary for providing our platform to you
• Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our platform and ensuring security

4. Data Sharing and Disclosure

4.1 We May Share Your Information With:

• Other Users: Your business listings are visible to other users as per your privacy settings
• Service Providers: Third-party vendors who assist us in hosting and maintaining the App
• Business Partners: When you interact with businesses on the platform, they receive information necessary for the transaction
• Legal Authorities: When required by law, court order, or to protect our rights and safety

4.2 We Do NOT:

• Sell your personal data to third parties
• Provide your data to advertisers for targeted advertising
• Use third-party tracking or advertising SDKs

5. Data Retention

• Account Data: Retained as long as your account is active or as needed to provide you access
• Deleted Accounts: When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal purposes
• Anonymized Data: We may retain anonymized, aggregated data for analytics purposes

6. Your Rights

You have the following rights regarding your personal data:

• Right to Access: Request a copy of your personal data we hold
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data (“right to be forgotten”)
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Request your data in a structured, machine-readable format
• Right to Object: Object to processing of your data for certain purposes
• Right to Withdraw Consent: Withdraw your consent at any time where processing is based on consent

To exercise these rights, please contact us at support@stayworld.app or use the “Export Data” and “Delete Account” features in the App settings.

7. Children's Privacy

7.1. StayWorld Bookings is not intended for children under 13 years of age. We do not knowingly collect personal data from children under 13.

7.2. If you are between 13 and 18 years old, you must have parental or guardian consent to use the App. We verify age during registration and require confirmation of parental consent for users under 18.

7.3. Parents or guardians who believe their child has provided us with personal data should contact us at support@stayworld.app.

8. Cookies and Tracking

As a mobile application, StayWorld Bookings does not use browser cookies.

We use local storage on your device to store preferences, cached data, and authentication tokens.

We do not use third-party tracking or advertising SDKs.

9. Data Breach Notification

In the event of a data breach that affects your personal data, we will notify you promptly.

Notification will include the nature of the breach, likely consequences, and measures taken to address it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy in the App
• Updating the “Last Updated” date
• Sending a notification through the App for significant changes

Your continued use of StayWorld Bookings after changes are posted constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: support@stayworld.app
• Phone: +256727182720
• Contact support